NSKS Employment Opportunities

Come Join Our Team!

The Nashua Soup Kitchen & Shelter is looking for candidates who are enthusiastic, passionate and compassionate about what they do.

We’ve listed below our current opportunities. Please read through the Requirements and Responsibilities and if you’d like to pursue one of the open positions, follow the directions in the “How to Apply” section.

Come Join Our Team!

The Nashua Soup Kitchen & Shelter is looking for candidates who are enthusiastic, passionate and compassionate about what they do.

We’ve listed below our current opportunities. Please read through the Requirements and Responsibilities and if you’d like to pursue one of the open positions, follow the directions in the “How to Apply” section.

Director of Operations

The Director of Operations is responsible for the overall administration and management of the Nashua Soup Kitchen and Shelter (NSKS). As a member of the Executive Team, the NSKS Director of Operations will play a pivotal role in ensuring the mission and overall strength of NSKS by guiding effective service for clients, fostering a supportive and caring environment for staff, and contributing to NSKS programmatic and financial sustainability, The Director of Operations reports to the Board of Directors (BOD). The Director of Operations will manage a team of up to six (6) direct reports and will be a motivational, knowledgeable, and accessible leader to a larger team of 30 employees.
 

Essential Job Functions:*

Management and Reporting

  • Manage the day-to-day operations, provide leadership and oversight to NSKS staff.
  • Ensure that all operations of the food, shelter, and other agency services are in compliance with city, county, state, and federal licensing and operations regulations.
  • Work with the Director of Finance and, with inputs from staff and programs, provide input to the annual budgeting process
  • Maintain and improve strong internal controls, including systems to track and improve operational efficiency.
  • Assure agency’s long-term viability through cost containment, program development and prudent financial management.
  • Execute NSKS programs and track to the annual budget. Maintain an up-to-date status of operating budget and expenses.
  • Create and maintain a dashboard of operational and financial metrics.
  • Attend monthly Board meetings to present the operational status of the organization, including staffing issues, program status and status against budget.

Human Resources, Technology and Administration

  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Terminate staff, if necessary, in coordination with department directors.
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Maintain clear lines of communication with staff with clear processes for addressing issues.
  • Track volunteer engagement and develop a dashboard for metrics.

Additional Responsibilities

  • Implement new programs approved by the Board of Directors to further the agency mission in the community.
  • Assist with and provide staff assistance for members of the Board of Directors in carrying out Board member responsibilities.
  • Serve as an ex-officio member of committees of the Board of Directors
  • Assist as needed in Public Relations
  • Stay current on knowledge of trends in human services and community environment that affect the agency.
  • Perform other related duties as required.

Education and Experience

Administrative and management experience with background in budgeting and personnel administration is essential.

5+ years of experience in a range of human service-oriented positions including in nonprofit organizations. Managing operations to budget, developing individual performance goals for staff, reviewing performance and compensation against goals and managing professional development.

Bachelor’s degree in Human Services, Business, or related discipline preferred. The ideal candidate has experience organizing within community groups and government agencies. An equivalent combination of training and experience will be considered.

Required Skills and Abilities

We are looking for someone who is committed to helping people in need to access basic food, shelter, and support services. The right person is an empathetic leader who is comfortable working with staff, volunteers, and clients of differing socioeconomic and ethnic backgrounds.

Duties require knowledge, understanding and experience in working with individuals with alcohol and substance abuse problems, the chronically mentally ill and homeless persons. Must understand the issues around homelessness and HUD requirements, housing, vulnerability of the population, and requirements of government funding and its connection to the agency’s mission.

Must be a hard worker who will roll up their sleeves, be flexible, show respect for both the staff and the clients; be able to listen to their issues and work with them to develop solutions.

Must possess strong organizational skills and the ability to work well under pressure.

Compensation

Nashua Soup Kitchen and Shelter offers a competitive benefits package including health insurance and a matching 403B retirement plan.

The starting range for this position, depending on experience, is $80,000 to $100,000 per year.

Equipment Used

Computers and general office equipment.

Working Conditions/Physical Demands

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The noise level in the work environment is usually moderate.

Work is primarily performed in an office setting; however, travel to offsite locations may be required.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

EOE

Application Process

To apply email your current resume, including a cover letter to employment@nsks.org
Nashua Soup Kitchen and Shelter provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

If you’re excited about this position, but feel you don’t meet 100% of the requirements, please still feel welcome to apply. We will review all applications that come through.

Direct Care Shelter Staff

The overnight shelter staff is responsible for providing awake overnight coverage of the emergency shelter. This position reports to the Shelter Manager.

Essential Job Functions:

  • Provide awake overnight coverage of the emergency shelter.
  • Data entry and report generation.
  • Reports to the Shelter Manager.
  • Provide safe environment in shelter by insuring that all rules are followed.
  • Resolve guest problems according to established procedures.
  • Accept emergency referrals, complete intakes, and assign beds according to procedures.
  • Maintain general security of building performing house-checks and phone-checks as scheduled.
  • Answer phone while on duty.
  • Complete hourly log entries.
  • Procure outside aid for emergencies as necessary.
  • Enter statistical data to generate computer reports.
  • Prepare bag lunches and snacks for guests.
  • Ability to perform laundry duties for the house.
  • Ability to clean the office space.
  • Attend staff meetings as required by Shelter Manager.
  • Ability to stay awake overnight.
  • Ability to climb stairs.
  • Ability to work both independently and as part of a team.
  • Good judgment and initiative in problem solving.
  • Ability to set limits and enforce rules.
  • Strong boundaries.
  • Computer literacy.
  • Awareness of issues surrounding homelessness and the problems that beset people
  • who become homeless.
  • Flexibility in work schedule
  • Attendance is an essential part of the position
  • Must maintain up-to-date contact information.

Other Duties and Responsibilities

Performs other related duties as required.

Education and Experience

Experience in human services; dealing with low-income and homeless individuals.

Knowledge, Skills and Abilities

Duties require knowledge, understanding and experience in working with homeless persons. Ability to set limits, enforce rules, diffuse crisis situations, and use good judgment and initiative in problem solving are considered essential in performing the duties of this position. The ability to work with people of differing socioeconomic and ethnic backgrounds is mandatory. Have the ability to establish and maintain effective working relationships, to communicate, and express ideas effectively. Have flexibility and a sense of humor.

Equipment Used

Household appliances; computers; and other home and office equipment.

Supervisory Responsibilities

None

Working Conditions/Physical Demands

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, sharp blades or utensils, blood borne pathogens or other diseases. The noise level in the work environment may be loud. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, climb stairs, crawl and/or balance; and talk or hear. The employee may be required to lift and/or move more than 20 pounds.

The employee is regularly exposed to the public and may be exposed to verbal or physical hostility.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

EOE

Mail resume or completed application to Nashua Soup Kitchen & Shelter, PO Box 3116, Nashua NH 03061-3116 or by email to aixa@nsks.org No calls or drop ins, please.

Shelter Support, on-call

Essential Job Functions:

  • Provide awake coverage for evenings and/or overnights of the emergency shelter.
  • Maintain accurate and up-to-date client files and records documenting services.
  • Statistical data entry and report generation.
  • Provide safe environment in shelter by ensuring that all rules are followed.
  • Resolve guest problems according to established procedures.
  • Accept emergency referrals, complete intakes, and assign beds according to procedures.
  • Maintain general security of building performing house-checks and phone-checks as scheduled.
  • Answer telephone while on duty.
  • Complete hourly log entries.
  • Procure outside aid for emergencies as necessary.
  • Prepare bag lunches and snacks for guests.

Education and Experience

Experience in human services; dealing with low-income and homeless individuals as well as substance abuse and mental health issues.

Knowledge, Skills and Abilities

Duties require knowledge, understanding, and experience in working with persons experiencing homelessness. Ability to set limits, enforce rules, diffuse crisis situations, and use good judgment and initiative in problem solving are considered essential in performing the duties of this position. The ability to work with people of differing socioeconomic and ethnic backgrounds is mandatory. Have the ability to establish and maintain effective working relationships, to communicate, and express ideas effectively. Have flexibility and a sense of humor.

EOE

Mail resume or completed application to Nashua Soup Kitchen & Shelter, PO Box 3116, Nashua NH 03061-3116 or by email to aixa@nsks.org No calls or drop ins, please.

Kitchen Staff, on-call

We are looking for an on-call individual to provide coverage in our kitchen located at 2 Quincy St., Nashua, NH 03061. This is an on-call position with no set schedule.
 

Responsibilities Include:

  • Cook and serve meals to clients
  • Maintain clean work area
  • Work with volunteers
  • Stock food pantry
  • Ability to work independently and as part of a team

Requirements:

  • Experience in food services a plus
  • Experience working with underserved population and maintaining confidentiality

EOE

Mail completed applications to Nashua Soup Kitchen & Shelter, PO Box 3116, Nashua NH 03061-3116 or by email to aixa@nsks.org No calls or drop ins, please.