NSKS Careers

The overnight shelter staff is responsible for providing awake overnight coverage of the emergency shelter. This position reports to the Shelter Manager.

Essential Job Functions:

• Provide awake overnight coverage of the emergency shelter.
• Data entry and report generation.
• Reports to the Shelter Manager.
• Provide safe environment in shelter by insuring that all rules are followed.
• Resolve guest problems according to established procedures.
• Accept emergency referrals, complete intakes, and assign beds according to procedures.
• Maintain general security of building performing house-checks and phone-checks as scheduled.
• Answer phone while on duty.
• Complete hourly log entries.
• Procure outside aid for emergencies as necessary.
• Enter statistical data to generate computer reports.
• Prepare bag lunches and snacks for guests.
• Ability to perform laundry duties for the house.
• Ability to clean the office space.
• Attend staff meetings as required by Shelter Manager.
• Ability to stay awake overnight.
• Ability to climb stairs.
• Ability to work both independently and as part of a team.
• Good judgment and initiative in problem solving.
• Ability to set limits and enforce rules.
• Strong boundaries.
• Computer literacy.
• Awareness of issues surrounding homelessness and the problems that beset people
• who become homeless.
• Flexibility in work schedule
• Attendance is an essential part of the position
• Must maintain up-to-date contact information.

Other Duties and Responsibilities

Performs other related duties as required.

Education and Experience

Experience in human services; dealing with low-income and homeless individuals.

Knowledge, Skills and Abilities

Duties require knowledge, understanding and experience in working with homeless persons. Ability to set limits, enforce rules, diffuse crisis situations, and use good judgment and initiative in problem solving are considered essential in performing the duties of this position. The ability to work with people of differing socioeconomic and ethnic backgrounds is mandatory. Have the ability to establish and maintain effective working relationships, to communicate, and express ideas effectively. Have flexibility and a sense of humor.

Equipment Used

Household appliances; computers; and other home and office equipment.

Supervisory Responsibilities

None

Working Conditions/Physical Demands

While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes or airborne particles, sharp blades or utensils, blood borne pathogens or other diseases. The noise level in the work environment may be loud. While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, climb stairs, crawl and/or balance; and talk or hear. The employee may be required to lift and/or move more than 20 pounds.

The employee is regularly exposed to the public and may be exposed to verbal or physical hostility.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

EOE

Mail resume or completed application to Nashua Soup Kitchen & Shelter, PO Box 3116, Nashua NH 03061-3116 or by email to aixa@nsks.org No calls or drop ins, please.

Job Description:

Shelter Support – 30 to 35 hours/week, seasonal (December through April)

General Summary:

NSKS is seeking experienced, compassionate, professional individuals to work with homeless people to provide direct care at our cold-weather emergency shelter.

Responsible for maintaining a safe, clean, and well-functioning environment for clients staying at the emergency cold weather shelter. Ability to set limits, enforce rules, deescalate crisis situations, and use good judgment and initiative in problem solving by effectively listening to client needs are considered essential in performing the duties of this position. The ability to work with people of differing socioeconomic and ethnic backgrounds is a must. You must have the ability to establish and maintain effective working relationships, to communicate, and express ideas effectively. Flexibility and a sense of humor are essential.

Essential duties:

• Login clients into HMIS system
• Assign beds according to procedures and bed availability.
• Maintaining general security of building by performing hourly checks.
• Document incidents and procure outside aid for emergencies as necessary as well as maintain accurate and up-to-date client files and records.
• Report on any equipment or facility repairs needs as soon as possible.

Education and Experience:

Experience in human services; dealing with low-income and homeless individuals as well as people with substance use disorders and mental health issues.

This is a seasonal, non-benefited position. Multiple shifts available:

• 4 pm to 11:30 pm
• 11 pm to 7:30 am
• 9 am to 4 pm daily at warming station on Quincy Street

To Apply:

Submit application via email to employment@nsks.org No phone calls, emails, drop ins, or agencies, please.

Pay:

First and Second shift rate is $18.50 per hour, $20 per hour for overnight (11pm-7:30am).

Essential Job Functions:

• Provide awake coverage for evenings and/or overnights of the emergency shelter.
• Maintain accurate and up-to-date client files and records documenting services.
• Statistical data entry and report generation.
• Provide safe environment in shelter by ensuring that all rules are followed.
• Resolve guest problems according to established procedures.
• Accept emergency referrals, complete intakes, and assign beds according to procedures.
• Maintain general security of building performing house-checks and phone-checks as scheduled.
• Answer telephone while on duty.
• Complete hourly log entries.
• Procure outside aid for emergencies as necessary.
• Prepare bag lunches and snacks for guests.

Education and Experience

Experience in human services; dealing with low-income and homeless individuals as well as substance abuse and mental health issues.

Knowledge, Skills and Abilities

Duties require knowledge, understanding, and experience in working with persons experiencing homelessness. Ability to set limits, enforce rules, diffuse crisis situations, and use good judgment and initiative in problem solving are considered essential in performing the duties of this position. The ability to work with people of differing socioeconomic and ethnic backgrounds is mandatory. Have the ability to establish and maintain effective working relationships, to communicate, and express ideas effectively. Have flexibility and a sense of humor.

EOE

Mail resume or completed application to Nashua Soup Kitchen & Shelter, PO Box 3116, Nashua NH 03061-3116 or by email to aixa@nsks.org No calls or drop ins, please.